Community Engagement Coordinator Job at Manifest Solutions, Fort Wayne, IN

  • Manifest Solutions
  • Fort Wayne, IN

Job Description

Job Description

Job Description

Manifest Solutions is currently seeking a Community Engagement Coordinator for a position in Fort Wayne, IN.

  • Establish and maintain productive relationships with landowners through regular and proactive communication.
  • Listen to and understand property-specific concerns, questions, and interests.
  • Provide responsive, professional, and respectful support while building trust and credibility.
  • Tailor communication and engagement approaches to meet individual landowner needs and preferences.
  • Serve as the primary point of contact for assigned landowners throughout transmission project development, easement acquisition, construction, and restoration activities.
  • Participate in community meetings, open houses, stakeholder briefings, and public engagement activities.
  • Support implementation of project-specific engagement plans and outreach activities.
  • Communicate community perspectives and concerns to project teams.
  • Build relationships with local organizations, agricultural groups, chambers of commerce, community leaders, civic organizations, Farm Bureau representatives, and other stakeholder groups. Issue Resolution and Coordination
  • Document customer and community interactions, concerns, commitments, and action items.
  • Coordinate responses with engineering, siting, environmental, right-of-way, legal, communications, and construction teams.
  • Track commitments through completion and ensure timely follow-up.
  • Escalate significant customer and community concerns and emerging project risks when appropriate.

Minimum Qualifications:

  • Bachelor's degree in communications, public relations, public affairs, business, agriculture, community development, political science, or related field; or equivalent experience.
  • Three (3) years of experience in stakeholder engagement, community relations, customer service, public affairs, account management, project coordination, right-of-way, real estate, outreach, or related field.
  • Demonstrated ability to build relationships and communicate effectively with diverse audiences.
  • Strong organizational, communication, and problem-solving skills.
  • Valid driver's license required.

Knowledge, Skills, and Abilities

  • Strong interpersonal and relationship-building skills.
  • Ability to navigate complex issues
  • Must have good public speaking skills.
  • Excellent verbal and written communication skills.
  • Ability to explain complex information in a clear and understandable manner.
  • Demonstrated conflict resolution and problem-solving abilities.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Strong organizational and project coordination skills.
  • Ability to work effectively with customers, community stakeholders, contractors, and cross-functional teams.
  • Sound judgment, professionalism, and discretion when handling sensitive issues.
  • Proficiency with Microsoft Office.

Preferred Qualifications

  • Experience in the electric utility, energy, infrastructure, real estate, agriculture, or construction sectors.
  • Experience working with landowners, easement acquisition, right-of-way, or property-related issues.
  • Experience supporting public infrastructure or capital projects.
  • Familiarity with transmission development, siting, permitting, or construction processes.
  • Experience engaging with rural communities and agricultural stakeholders.
  • Experience utilizing CRM, case management, or stakeholder tracking systems.

Physical Requirements and Travel

  • Ability to travel frequently within assigned service territory.
  • Ability to attend evening meetings and community events as required.
  • Ability to conduct field visits on private property and construction sites

Job Tags

For contractors, Work at office, Local area, Afternoon shift

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